Casa do Jasmim by Shiadu

Frequently Asked Questions

Check-in : 3.00 pm – 11.00 pm
Breakfast : 7.30 am – 10.30 am
Check-out : Until 11.00 am
Front desk : 8.00 am – 11.00 pm

The most convenient option from the airport is our transfer service. Alternatively, you can simulate another route here.

Bus 758 and tram 24E are available just a few minutes away. The nearest metro station is Rato (yellow line).

We do not provide parking. For more information about the nearest parking options, please contact us directly through

Casa do Jasmim is composed of two traditional buildings, each with 4 floors, and the rooms, front desk and breakfast room are only accessible by stairs, with no elevator.

2 of the 25 rooms are on the ground floor. If you have reduced mobility and have a preference, you must inform us in advance so that we can check whether it is possible to allocate or guarantee one of these rooms.

Yes, in the “Double Room with Balcony” category.

Yes, all suites in the “Junior Suite” category have an equipped kitchenette and a seating area.

Family rooms consist of 2 bedrooms, offering greater comfort and privacy, and a shared bathroom.

If you have a preference for a particular room, in the category you booked, you can request it and we will take the request into account, without guarantee. The only guarantee we can give is that you will have a room from the category booked.

If it is possible to have separate beds, a baby bed or an extra bed, you can find this information in the description of each room category here.

Early check-in is subject to availability and can only be confirmed on the same day. If this is not possible, we will be happy to store your bags for free so you can start exploring the city!

You must inform us in advance of your arrival time so that we can provide you with information on how to proceed. If you have difficulty accessing the accommodation or finding your room, despite our instructions, you can contact our emergency number, available at the entrance of the accommodation and in the email/ message sent by our team.

Late check-out until 2 pm costs € 20 and can be requested directly at the front desk. Subject to confirmation by our front desk team.

We do not have a restaurant, however we do have a bar menu available with some selected products.

If you have any dietary restrictions, please leave this information in the comments of your reservation and remind us during your check-in.

Groups of 4 or more rooms are subject to additional conditions and confirmation by the Reservations Department.